Privacy Policy

Effective Date: January 17, 2024
Last Revised: April 24, 2025

Micro Management Software Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you provide when using our mobile applications ("Mobile Applications"). This policy explains what data we collect, how we use it, who we share it with, and your rights regarding that data.

1. Scope of This Policy

This policy applies to all users of Mobile Applications developed by Micro Management Software Inc. It also applies to all data handled through our integration with third-party services such as Clover POS.

2. Data Controller and Processor Roles

We act as a data processor on behalf of our Merchant customers ("Merchants") for data they collect and share through our platform. In some cases, we may act as a data controller for personal data we collect and use for our own business purposes, such as customer service, analytics, or marketing. When acting as a processor, we process personal data solely on behalf of and under the instructions of our Merchants.

3. Information We Collect

(a) User-Provided Information: When registering or using our apps, you may provide:

- Name, email, phone number, username, password
- Transaction data (e.g., purchases, order details)
- Contact and personnel data submitted by Merchants
- Communications with support

(b) Automatically Collected Data: We may collect:

- Device type and ID, operating system, IP address, browser
- Usage behavior
- Precise geolocation (with consent)

- Personnel: clock-in/out, tip records, sales history
- Customers: order history, payment preferences, contact details, signed confirmations

(d) Payment Processing Data:

- Transaction reference IDs, card brand/type, payment method, CVV status, and timestamps
- Tokenized payment data used for secure transactions through integrated platforms such as Clover

4. Use of Collected Data

We process personal data:

- On behalf of Merchants to operate their business (orders, scheduling, payments, logistics)
- For our internal purposes, such as platform improvement, troubleshooting, or usage analytics
- To comply with legal obligations
- For secure integrations (e.g., with Clover POS)
- To prevent fraud and maintain platform integrity

5. Legal Basis for Processing

Where we act as a controller, we rely on:

- Your consent (e.g., marketing or location tracking)
- Contractual necessity (e.g., account management)
- Legitimate interests (e.g., fraud prevention, service improvement)
- Legal obligations (e.g., tax, compliance reporting)

6. Sharing of Data

We may share data:

- With Merchants or users for functionality purposes
- With service providers under strict confidentiality and data processing agreements
- As required by law (e.g., court orders, investigations)
- In the event of a merger or acquisition (with notice)

We do not sell your personal data, as defined by the CCPA or other applicable laws. In the preceding twelve (12) months, we have not sold any personal data.

7. Data Retention

We retain data:

- As long as your account is active or as needed to provide our services
- For legal and contractual obligations
- Based on criteria including legal requirements, contract terms, and the nature of the data

You may request deletion of your data by contacting privacy@micromanage.ca.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

- Access your data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a supervisory authority

Submit requests to privacy@micromanage.ca. We will respond within legally mandated timelines.

9. Children’s Privacy

We do not knowingly collect personal data from children under 13. If we become aware such data has been collected, we will delete it promptly.

10. Security

We implement physical, electronic, and procedural safeguards to protect your data. These include:

- Data encryption at rest and in transit
- Access controls and authentication procedures
- Regular audits and monitoring

However, no system is completely secure, and we cannot guarantee absolute protection.

11. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email or in-app notification. Continued use of the Mobile Applications after such updates constitutes your acceptance.

12. Contact Us

If you have any questions or requests about this policy or your data, please contact us:
Phone: +1-844-276-2467
Email: privacy@micromanage.ca

This policy integrates the requirements of the Clover Privacy Policy Template and reflects compliance with applicable laws including CCPA and GDPR. For formal legal enforcement, please consult licensed counsel in your jurisdiction.